Welcome to Crackerbee, your trusted online cookie store. These Terms and Conditions govern your purchase of our products. By purchasing from Crackerbee, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from making a purchase.

1. Products and Orders:

a. Product Descriptions: We make every effort to provide accurate product descriptions, including ingredients and allergen information. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or current. If you have specific dietary concerns or allergies, please contact us before placing your order.

b. Placing Orders: When placing an order on Crackerbee, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order, and in such cases, we will refund the amount paid.

c. Order Acceptance: After receiving your order, we will send you an order confirmation email. Please note that this email is not an acceptance of your order, but a confirmation that we have received it. Order acceptance and the creation of a contract between you and Crackerbee will occur when we ship your products.

d. Pricing and Payments: All prices listed on our website are in the currency stated and are inclusive of applicable taxes unless otherwise specified. We accept various payment methods, and by providing payment details, you authorize us to charge the total order amount.

2. Shipping and Delivery:

a. Shipping Fees: Shipping fees will be calculated based on your location and the weight of the products. You will be informed of the shipping fees during the checkout process.

b. Delivery Timeline: At CrackerBee, we strive to ensure that your Mini Fine Cookies reach you in the freshest and most delightful condition. Please find below the minimum and maximum delivery timelines for your reference:

  • Minimum Delivery Time: Our dedicated team works diligently to process and dispatch your order as quickly as possible. In most cases, you can expect your CrackerBee Mini Fine Cookies to be on their way to you within 1 to 2 business days from the date of order confirmation.
  • Maximum Delivery Time: While we make every effort to expedite your delivery, the maximum delivery time may vary depending on your location and external factors beyond our control, such as weather conditions and courier services. Generally, you can anticipate receiving your order within 5 to 7 business days from the date of order confirmation.

3. Returns and Refunds:

a. Damaged or Defective Products: If you receive damaged or defective products, please contact us within 7 days of receipt. We will assess the situation and may offer a replacement or a refund at our discretion.

b. Refunds: Refunds, if applicable, will be processed using the original payment method. Please allow sufficient time for the refund to reflect in your account.

4. Intellectual Property:

All content on Crackerbee, including text, graphics, logos, images, and product descriptions, is the property of Crackerbee and protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

5. Indemnification:

By purchasing from Crackerbee, you agree to indemnify and hold harmless Crackerbee and its affiliates, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your purchase or violation of these Terms and Conditions.

6. Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of No.15, 16, Natarajan St, Sekar Nagar, West Saidapet, Saidapet, Chennai, Tamil Nadu 600083.

7. Changes to Terms and Conditions:

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting the updated terms on our website. We encourage you to review these terms regularly.

8. Contact Us:

If you have any questions, concerns, or feedback regarding these Terms and Conditions or your purchase from Crackerbee, please contact us at customercare@crackerbee.in